An online course to assist TFG staff on the different roles and systems required during the retail ‘omni-channel’ journey. The audience included Stores, Merchandise, Manufacturing, Logistics and E-commerce teams. Whether buying new stock or replenishing existing merchandise, sourcing the best remains crucial to brand loyalty. Online learning provides convenient and cost-effective training solutions/compliance for multiple employees and includes optional assessments. Information can be accessed at each subscribers individual pace and convenience, minimising the need for costly face-to-face training sessions or extensive print materials.